Privacy policy

Welcome to Arvali ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us when you make a purchase, create an account, or contact us. This includes:

• Personal Identifiers: Name, billing address, shipping address, email address, and phone number.

• Transaction Details: Information about the products you purchase and the amount paid.

• Technical Data: IP address, browser type, device information, and operating system collected automatically through cookies and tracking technologies.

2. How We Use Your Information

We use the collected data for various purposes, including to:

• Process, fulfill, and ship your orders.

• Send transaction confirmations, invoices, and shipping updates.

• Communicate with you regarding customer support requests.

• Improve our website performance, security, and user experience.

• Comply with legal and regulatory obligations.

3. Payment Processing and Third-Party Disclosure

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors.

To process your payments securely, we share relevant transaction details with our payment gateway partner, Cashfree Payments. All payment data is encrypted and managed through secure cryptographic protocols.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, though some parts of our website may not function properly as a result.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

7. Contact Us & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Grievance Officer using the details below:

• Business Name: Arvali

• Proprietor/Owner Name: MOR VIDUR PRAVINBHAI

• Office Address: 112, Laxmi Park Society, Near G.J. School, Godadra, Surat City, Surat, Gujarat - 395010

• Email Address: ranapratap90909@gmail.com

• Phone Number: +91 9328650327

• GST Number: 24GMDPM9113D1Z9